Print Shop Manager Job at ABC Imaging, Baltimore, MD

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  • ABC Imaging
  • Baltimore, MD

Job Description

Print Shop Manager (Large-Format Production & Operations Supervisor)

Position Summary
We are seeking a proactive and experienced Print Shop Manager to join our on-site production team. The ideal candidate will have strong experience in the printing industry, with a focus on large-format and grand-format production environments . This role is essential in ensuring efficient workflow, high-quality output, and excellent client service across all print production operations.

Large-format printing experience is required.

Key Responsibilities

  • Partner with shop leadership (onsite and remote) to provide operational and administrative management support
  • Assist in organizing and supervising the production workforce during regular and extended shifts
  • Monitor all jobs in production and communicate special instructions, proof approvals, and shipping details to production and graphics teams
  • Serve as a client contact for questions regarding job specifications, print requirements, and production details
  • Ensure all projects are completed on time and within budget and production cost guidelines
  • Train production staff on proper print shop procedures, workflows, and equipment usage
  • Oversee maintenance and upgrades of large-format printing equipment , recommending new technology to improve productivity
  • Manage inventory, materials, and supply organization to support efficient production flow
  • Resolve customer issues and escalations in a professional and timely manner
  • Support multiple departments and step into production roles as needed
  • Perform additional duties as assigned to support overall shop operations

Qualifications

  • High school diploma or equivalent required (technical training preferred)
  • 3–5+ years of experience in print production, large-format printing, or print shop operations (required)
  • Strong experience with grand-format and large-format printing workflows
  • Demonstrated leadership ability with experience supervising production teams
  • Strong customer service and client communication skills (phone, email, and in-person)
  • Ability to clearly communicate production processes, job requirements, and technical instructions
  • Strong understanding of print equipment, materials, and production capabilities
  • Excellent organizational skills with the ability to manage multiple projects simultaneously
  • Ability to work in a fast-paced, deadline-driven production environment
  • Strong problem-solving skills and ability to handle customer escalations professionally

Job Tags

Full time, Remote work, Shift work

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