Job Description

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $27.00

Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations .

Schedule Details:

Holidays - Every Other Holiday Weekends - Every Other Weekend

Scheduled Hours:

7:00am-3:30pm

Shift:

1 - Day Shift 7.5 Hours (United States of America)

Hours:

15

Cost Center:

24050 - 0224 Med Surg Unit

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.

This position performs a variety of computer clerical and supply functions that support patient flow and the operation of the patient care unit.

I. Major Responsibilities:

1. Greets and directs patients families visitors and hospital personnel. Provides basic information on policies and procedures or direct requests to appropriate persons. Coordinates the flow of information to and from all areas within the department.
2. Answers internal and external phone calls promptly and prioritizes urgent patient information. Contacts physicians or unit staff members as appropriate.
3. Assists in maintaining the order organization and currency of logs and records and patient charts. Helps ensure an efficient sharing of information within the unit.
4. Processes information needed for a variety of patient services and treatment areas such as but not limited to radiology the laboratory dietary housekeeping.
5. Enters and tracks data into the computer system pertaining to admissions training and discharges.
6. Arranges various tests and procedures including but not limited to laboratory tests radiology procedures and treatments for rehabilitation services.
7. Assists in maintaining proper inventory of standard supplies and materials. Prepares requisitions to maintain established levels. Maintains all billing receipts.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies procedures and objectives.
2. Attends variety of meetings conferences seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism tolerance civility and acceptance toward all employees patients and visitors.
6. Maintains regular reliable and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Equivalent to high school plus additional specialized training.
2. Knowledge of a variety of office procedures operation of office equipment such as computer.

Experience/Skills:

Required:
1. Ability to handle multiple priorities and effective communication.
2. 3 to 12 months experience.

Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.

As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Required Experience:

Junior IC

Job Tags

Part time, Work at office, Immediate start, Relocation package, Shift work, Weekend work, Day shift

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