Job Description

Job Summary

We are seeking a detail-oriented SWIFT Payment Analyst for a direct hire opportunity in Charlotte, NC. This role supports payment operations within a banking environment, with a focus on wire payments, SWIFT MX formatted messages, defect tracking, reporting, and executive-level communication.

This is an excellent opportunity for a payments professional who enjoys working cross-functionally, analyzing operational issues, and helping drive process improvements in a highly regulated financial services setting. The ideal candidate will thrive in a collaborative environment with supportive leadership, strong internal partnerships, and opportunities to contribute to high-visibility payment operations initiatives.

Key Responsibilities

- Support defect identification, updates, potential resolution, and prioritization across payment operations functions.
- Create reporting materials, executive summaries, burndown charts, and leadership presentations.
- Lead daily review meetings with multiple internal business, operations, and technology partners.
- Document meeting notes, key decisions, action items, and takeaways from all stakeholder meetings.
- Follow established processes, procedures, and control policies within a regulated banking environment.
- Assist with issue tracking and operational readiness related to wire payments and SWIFT message formats.

Compensation and Benefits

- Compensation: $56.67 per hour.
- Job Type: Direct Hire.
- Location: Charlotte, NC.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Support payment operations initiatives involving wire payments and SWIFT MX formatted messages.
- Track, document, and prioritize defects using tools such as Octane and/or JIRA.
- Create executive-level reporting, presentations, and burndown charts.
- Lead daily review meetings and coordinate updates with internal partners.

- 3-5 years of relevant banking, payments operations, business execution, audit, or financial services experience.
- Experience with wire payments and MX formatted messages.
- Experience using Octane and/or JIRA for issue tracking, defect management, or project support.
- Strong written and verbal communication skills, including the ability to present to all levels of management.
- High attention to detail and ability to follow control policies, processes, and procedures.
- Highly self-motivated with the ability to manage work independently and meet deadlines.
- Strong collaboration skills and comfort working with multiple internal stakeholders.

Preferred Qualifications

- Knowledge or experience with money transfer systems.
- Strong prioritization skills in a fast-paced banking operations environment.
- Ability to shift focus quickly and support multiple issues, meetings, or priorities at the same time.

Job Tags

Hourly pay, Temporary work, Shift work

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