Job Description

Job Description:

• Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business productivity & efficiency
• Conduct end user interviews and where applicable, develop prototypes of interfaces and attributes based on the user requirements.
• Collaborating with Business Stakeholders and technical resources to ensure understanding and proper implementation of requirements.
• Coordinate with project teams to develop and implement usability designs and testing objectives related to project objectives.
• Design or match technology solutions to enable business collaboration requirements and processes.
• Maintain a high level of expertise with the organization's current productivity and collaboration platform(s).
• Keep abreast of the changing environment of workplace and collaboration technologies.
• Maintain a catalog of common productivity and collaboration patterns to be reused in new collaboration solution designs.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team, using new and existing collaboration patterns
• Managing projects and leading efforts in the support of existing systems, processes, services and/or in the execution of new projects ensuring that:
  Use Cases and Requirements are defined accurately
  Detailed Functional Designs are created and handed off to Development Team
  Test plans and training plans are designed and executed successfully
  All required system and user documentation is created accurately
  Anticipated business outcomes are achieved
• Supporting existing production systems:
  Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes
  Ensuring the related fixes and/or enhancements are tested successfully (by IT and by key users)
  Ensuring users receive appropriate training and existing documentation is updated accurately
• Evaluate client business challenges and work with the team to arrive at the best-fit technology solution
• Work with teams to capture best practices and develop case studies and other core deliverables to build solution offerings
• Core BA Skillset:
  Elicit, Analyze, document, and validate business requirements
  Create use cases, functional requirements, process flows, documentation
  Strong requirements gathering/use cases/functional documentation
  Experience with productivity & collaboration platforms (SharePoint, Teams, M365)
  Business process analysis and process mapping
  Stakeholder management across business and technical teams
  UAT coordination
  M365 Ecosystem Knowledge
  Soft Skills are KEY
• A little more technical on SharePoint Online

For applications and inquiries, contact: hirings@openkyber.com

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