Job Description

Summary:

As the communications hub for Public Safety operations, the Dispatcher is responsible for, among other things, controlling radio traffic, dispatching units and monitoring cameras.

What You Will Be Doing

• Monitor phone and radio traffic for calls for service and dispatch appropriate units.
• Make routine announcements communicating attendance, ride operations, statuses, and other pertinent information.
• Assist with assigned administrative and record-keeping duties.

How You Will Do It

• Document and communicate park attendance, weather conditions, and RTO staffing levels.
• Document all events during calls for service electronically via Computer-Aided Dispatch System.
• Monitor area CCTV surveillance systems for guest traffic.
• Act as a liaison between county dispatcher, local law enforcement, and park management.
• Answer all guest and team member questions in a friendly manner and give appropriate guidance.
• Adhere to all Great Escape and departmental policies.
• Function as an integral team member of the department and park.
• Maintain and manage a positive work environment by interacting in a professional and polite manner with guests, team members, and park management.
• Comply with all Great Escape Resort guidelines and polices.

What You Will Need

• Must be at least 16 years of age.
• Ability to build a strong rapport both within and outside of the organization.
• Must be able to demonstrate excellent written, verbal, and listening skills.
• Must be computer savvy.
• Ability to multi-task and work in an independent, fast-paced setting.
• Will be required to sit, stand, kneel, bend, and/or crouch for extended periods.
• Must be able to work varied shifts, including weekends, evenings, holidays, and complete non-routine tasks as assigned.
• Willing to work in extreme weather conditions including extreme cold and heat

Why work with us?

• Pay Rate: $16.25
• Paid training
• Advancement opportunities
• Overtime pay eligible after 40 hours
• Year-round job opportunities
• Exclusive employee parties and events for you and your family

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