We are seeking an experienced Pega Lead System Architect (LSA) to lead the architecture, design, and delivery of enterprise-scale Pega solutions. The ideal candidate will bring deep expertise in Pega platform architecture, AI-driven decisioning, optimization, and integrations, and will play a key role in shaping high-performing, scalable solutions in an Agile environment.
Key Responsibilities
Architecture & Design Leadership
· Own end-to-end Pega solution architecture, ensuring scalability, performance, and maintainability
· Define and govern enterprise Pega architecture standards and best practices
· Lead design of case management, decisioning, and integration architectures
· Ensure compliance with Pega guardrails and architectural principles
· Act as the final technical authority on design and implementation decisions
AI, Decisioning & Optimization
· Architect and guide implementation of Pega AI / Decisioning / Next-Best-Action (NBA) solutions
· Drive process optimization and intelligent automation initiatives
· Identify opportunities for AI-driven insights to improve business outcomes
· Lead application performance tuning and optimization
Integration & Data Architecture
· Design and oversee integrations using REST/SOAP APIs
· Lead database design and optimization using Oracle and SQL
· Ensure secure, scalable interactions with enterprise systems
· Guide teams on data modeling, data pages, and caching strategies
Technical & Team Leadership
· Mentor and guide Pega developers, Senior Engineers, and Tech Leads
· Conduct design reviews, code reviews, and architectural walkthroughs
· Partner with Product Owners, Business Architects, and QA leads
· Provide production support guidance and root-cause analysis for critical issues
Agile & Delivery Management
· Serve as technical lead in Agile/Scrum environments
· Support sprint planning, PI planning, and release execution
· Track technical work and dependencies using Jira
· Collaborate closely with stakeholders to ensure on-time, high-quality delivery
Quality Engineering & Automation
· Drive API testing using Postman
· Promote test automation using MABL (QA Automation)
· Define quality standards, non-functional requirements, and acceptance criteria
· Support CI/CD aligned design and automated testing strategies
Required Skills & Experience
Core Skills
· Pega Platform (PRPC) – Certified Pega Lead System Architect (CLSA) required
· Strong experience in Pega architecture, design, and governance
· Pega AI / Decisioning / Optimization
· Oracle Database and advanced SQL
· REST/SOAP integrations
· Postman for API testing
· MABL for QA automation
· Agile / Scrum
· Jira
Nice to Have
· Experience in Insurance, Financial Services, or Healthcare
· Exposure to DevOps / CI-CD pipelines
· Cloud experience (AWS / Azure)
· Experience leading large-scale enterprise transformations
Soft Skills
· Strong architectural and problem-solving mindset
· Excellent communication and stakeholder management skills
· Proven experience influencing technical and business leaders
· Ability to mentor and build high-performing teams
Certifications (Mandatory / Preferred)
· Pega CLSA – Mandatory
· CSSA (preferred)
· SAFe / Agile certification (nice to have)
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