Job Description

IT Manager / Technical Delivery Manager
Location:Remote
Duration: Contract
PR Range: $55/hr - $65/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Job Description:
Summary

The primary purpose of this position is to lead an IT team in the development, delivery and support of innovative technical solutions and practices that advance IT division objectives and standards aligned with Client strategy. strategic objectives and IT division standards. The manager will promote the engagement and professional development of employees within assigned responsibility areas.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

Manages an IT staff of 5 -10 employees
May oversee work performed by contractors
Manages development and implementation of technical solutions in the relevant IT technical discipline in support of IT division objectives and client strategy goals
Manages a small number of complex IT projects
Promotes industry best practices and supports IT division standards
Ensures compliance with IT division technology and security standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise
Monitors production, outputs, and services to ensure that SLAs, and other IT division quality metrics, are met
Maintains and controls budget, schedule, and team resources
Manages vendors and service providers within team function
Ensures staff has the resources and skills needed to support all work initiatives within the team’s assigned function and responsibilities
Meets regularly with direct reports to ensure high employee engagement
Meets regularly with the team to gather work statuses and discuss progress and obstacles
Provides advice, guidance, encouragement and constructive feedback
Promote culture of high-performance, continuous improvement and commitment to quality and accountability
Establishes measurable individual and team objectives that are aligned with client
IT division organizational goals
Documents and presents performance assessments

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Education and Experience

Equivalent combination of education and experience is considered.

Eight years of work experience directly related to their current position, with three to five years of supervisory/Assistant Manager experience
Strong leadership capability, executing as appropriate in the areas of responsibility
Strong written and verbal communication skills
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Effective time management, problem solving and multi-tasking skills
Effective presentation skills
Strong knowledge of the technologies, methodologies and practices in the relevant IT technical discipline
Knowledge of the roles, skills and technical knowledge required to achieve goals within the relevant IT technical discipline

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