Job Description

Support Services Coordinator

Full Time | Day Shift - Weekdays
32 hours per week | May include weekend day as needed

** NEW, INCREASED PAY: $24-$28.70/hour **

Make a difference with Three Pillars Senior Living Communities, located in Dousman, WI! Rated the BEST Senior Care Community in Wisconsin , we're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun!

Why Join Three Pillars?
Our team members say it best - you'll be:

• Valued for your dedication and compassion
• Empowered to grow-both professionally and personally
• Inspired by a strong culture of care and collaboration
• Welcomed into a close-knit, mission-driven community

What You'll Do:
As a Support Services Coordinator, you'll play a key role in keeping our clinical and administrative operations running smoothly:

• Maintain accurate resident and health services records
• Coordinate staff scheduling, including PTO and call-ins
• Process payroll for service associates and licensed staff
• Manage clinic scheduling and physician coordination
• Schedule and track resident medical appointments and follow-ups
• Prepare and manage documentation for appointments, labs, and reports
• Submit monthly billing for clinic and ? la carte services
• Coordinate transportation for resident appointments
• Communicate changes in resident condition to nursing leadership
• Provide basic first aid and emergency response support as needed

Support Services Coordinator Requirements:

• High School Diploma
  • Additional training in medical office management preferred
• 2+ years in a medical office setting, including scheduling and administrative coordination
• Staff scheduling experience
• Proficiency in Microsoft Office and Electronic Medical Records (EMR) systems
• CNA or First Aid certification a plus
• Medical terminology familiarity
• Strong organization and communication skills
• Ability to manage multiple priorities with attention to detail

Benefits & Perks:
(* For full time employees working 30+ hours per week)

• Paid Time Off
• Medical, Dental, Vision & FSA *
• Company Paid Life Insurance *
• Short- and Long-Term Disability *
• Retirement Savings Plans
• Tuition Reimbursement & Scholarships
• Employee Referral Bonuses
• Wellness Programs
• Employee Assistance Programs (EAP)
• Emergency Loan Assistance

About Three Pillars

Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. We're dedicated to enriching the lives of older adults by meeting their social, physical, and spiritual needs through a full continuum of care, including:

• Independent Living
• Assisted Living
• Memory Care
• Short-Term Rehab
• Long-Term Skilled Nursing

Join a team where your work truly matters. Apply today and grow your career with Three Pillars-where care feels like family.

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