Front Desk Receptionist - Downtown Spokane Job at Mindful Support Services, Spokane, WA

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  • Mindful Support Services
  • Spokane, WA

Job Description

Job Type: Full-time, Rotating shifts, Occasional weekend shift

Salary: $18.00 per hour

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About the Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,500 providers throughout our 20+ locations, and we are continuing to grow!

About the role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Please read listing fully for schedule requirements.

Primary responsibilities

  • Providing excellent customer service over the phone, in person, and via email
  • Creating a warm and welcoming atmosphere for clients
  • Managing the front desk by helping clients prepare for their visits
  • Scheduling client appointments
  • Supporting mental health providers with administrative requests
  • Client insurance benefits verification

Requirements

What you’ll need to be successful

  • Strong work ethic and ownership of your role
  • Willingness to work through difficult interactions in mental health office setting
  • Ability to multi-task and prioritize
  • Professional written and verbal communication with clients and providers
  • Motivation to receive feedback and continually grow
  • Flexibility for full time hours during the time we are open
    • Business hours are: Monday -Friday 7am-8pm; Saturday 8am-4pm.

Benefits

We provide our full-time employees with:

  • 75% coverage of health, dental, and vision insurance
  • 15 PTO days accrued annually
  • 6 paid holidays per year
  • 401k matching
  • Life Insurance
  • Professional development training and opportunities for advancement

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Job Type: Full-time, Rotating shifts, Occasional weekend shift

Salary: $18.00 per hour

Job Tags

Hourly pay, Full time, Private practice, Work at office, Monday to Friday, Rotating shift

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