Job Description

Director of Housekeeping

SUMMARY

The Director of Housekeeping will be responsible for the management and day-to-day operations for the Housekeeping department.

ESSENTIAL FUNCTIONS

Job duties include, but are not limited to:

• Responsible for the long term vision and direction, including improvements and projects.
• Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
• Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.
• Ensure that all equipment is maintained and used accordingly.
• Meet all service and production standards for Pendry.
• Responsible for overall financial performance including budgeting, forecasting, and financial planning of the department.
• Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.
• Maintain effective cost control through systems and processes.
• Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.
• Hire, train, supervise and develop colleagues for maximum effectiveness.
• Provide seamless employee relations with contract employees, ensuring proper training and culture integration.
• Establish safe working conditions through appropriate training.
• Create appropriate relationships with all levels of hotel Associates.

QUALIFICATIONS

• High School Diploma or equivalent is required, Bachelor’s Degree preferred.
• Five (5) plus years’ experience in housekeeping within a luxury hotel.
• Must have Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook. Opera preferred.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• Knowledge of hotel housekeeping operations.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Budgetary analysis capabilities required.
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses.

PHYSICAL REQUIREMENTS

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.

The pay scale Director of Housekeeping is from $100,000.00 to $125,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage and Pendry reasonably expects to pay for the position. Please let us know if you have any questions.

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Talent Plus Online Assessment Information & Alternative Selection Process Request

As part of its interview process, Pendry Manhattan West uses Talent Online Assessments, a hiring tool administered by Talent Plus, a third-party management consultant company. These Assessments consist of a series of questions related to your talents and abilities which are then analyzed by human resource professionals in conjunction with the other aspects of Pendry Manhattan West’s application and interview process. This information is one of several factors used by Pendry Manhattan West to determine an applicant’s strengths and ultimately their compatibility with a position at the Hotel. The results of Talent Online Assessments are by no means the sole or dispositive factor considered by Pendry Manhattan West when making employment decisions. Rather, Talent Online Assessments are one aspect of the larger application process. New York City Resident applicants who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing ***email_hidden***.

Applicants requesting an alternative selection process should indicate the reasons for their request, and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment. The data collected by Talent Online Assessments consist only of an applicant’s name and responses, and Pendry Manhattan West maintains Talent Online Assessment results under strict confidentiality.

We are deeply committed to a fair and equitable hiring process. To ensure a fair and equitable process, Pendry Manhattan West has completed a bias audit of the Talent Online Assessment tools. Results can be requested by contacting ***email_hidden***.

Data entered into Talent Online Assessments is stored in Talent Bank. This information can be accessed by emailing a request to ***email_hidden***, and will be provided within 30 days of the request. Data shall not be disclosed where such disclosure would violate local, state, or federal law, or interfere with a law enforcement investigation.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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