Job Description

DENTAL PRACTICE ADMINISTRATOR: Pediatric & Orthodontic Private Practice

About Us

We are a private, patient-focused Pediatric and Orthodontic dental practice dedicated to delivering exceptional care to children and families in a positive, team-oriented environment. Our office values efficiency, communication, and a strong leadership presence to support both our team and patient experience.

Position Overview

We are seeking an experienced Dental Practice Administrator to lead daily operations, support team performance, and ensure a smooth, productive workflow throughout the practice. This role requires a strong leader with a deep understanding of dental operations, insurance, and team management.

Key Responsibilities

• Oversee daily operations of the practice (front and back office coordination)
• Ensure the hygiene and doctor schedules are optimized and productive
• Manage and support team members, including hiring, training, and performance evaluations
• Monitor KPIs, production, collections, and accounts receivable
• Oversee Medicaid and PPO insurance processes , including: 
  • Eligibility verification
  • Claims submission and follow-up
  • Denials and aging reports
• Ensure accurate use and optimization of Eaglesoft
• Implement and maintain office systems, protocols, and SOPs
• Lead morning huddles and team meetings
• Handle patient experience, service recovery, and communication
• Coordinate with vendors, labs, and external partners
• Ensure compliance with HIPAA, OSHA, and office policies

Qualifications

• Minimum 5+ years of dental management experience
• Strong knowledge of: 
  • Pediatric and/or Orthodontic workflows
  • Medicaid and PPO insurance plans
• Experience with Eaglesoft (required/preferred)
• Proven leadership and team-building skills
• Strong understanding of: 
  • Scheduling optimization
  • Insurance and billing systems
  • Dental KPIs and reporting
• Excellent communication and organizational skills
• Ability to multitask and remain calm under pressure

What We Offer

• Competitive compensation (based on experience)
• Supportive and positive team culture
• Opportunity to lead and grow within a private practice
• Consistent schedule and work-life balance

Ideal Candidate

• A strong leader who takes ownership of the practice
• Detail-oriented and systems-driven
• Passionate about creating a high-performing, happy team
• Focused on delivering an exceptional patient experience

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